Comprehensive Communication Solutions

Elevate your customer engagement with Certus Solutions' Inbound Services, meticulously designed for both B2B and B2C contexts. Our suite includes Hotline and First-Level Support, ensuring that every call is professionally managed and answered in your company's name, reflecting your brand's voice and values. Our External Secretariat and Telephone Exchange services provide a seamless extension of your team, handling communications according to your precise instructions.

From message relay and order processing to appointment scheduling and CRM integration, we ensure every interaction is captured and communicated efficiently. Benefit from our flexible call redirection system, offering uninterrupted service even during your team's absences, maintaining continuity and excellence in customer communication at all times.

Maximize your outreach potential with Certus Solutions' Outbound Services, crafted to drive your sales and market presence. Our Direct Product Sales expertise empowers your brand through strategic telemarketing, engaging in active telephone interactions for thorough market analysis, lead qualification, and efficient scheduling. We fine-tune your customer database, ensuring precision in every campaign.

Additionally, our Appointment Arrangements and Field Service Coordination services bolster your sales efforts, streamlining market development with meticulous address verification, needs analysis, and strategic scheduling. With Certus, extend your reach, refine your audience engagement, and accelerate your business growth.

Elevate your digital presence with Certus Solutions, where we blend innovation, connectivity, and transformation to propel your business forward. Our tailored digital services encompass engaging web development and strategic digital marketing, designed to optimize your online impact and engagement.

We focus on creating responsive, user-centric digital platforms that captivate and communicate, ensuring your brand resonates with its audience and stands out in the digital marketplace. With Certus Solutions, transform your digital strategies into actionable results, driving growth and establishing your digital legacy. Partner with us to navigate the future of digital, where your success is our mission.

Experience the efficiency and professionalism of Certus Solutions' Office Services, designed to streamline your administrative and digital communication needs. Our Secretariat service acts as the frontline of your business, managing your telephone exchange with impeccable precision and answering calls under your company banner.

We extend our expertise to handle your mass correspondence, including letters, mailings, as well as the design and development of brochures and flyers, ensuring your brand communicates effectively and cohesively. Furthermore, our Online Services adeptly manage your digital presence, overseeing inquiries across your website and key social media platforms like Facebook, enabling you to maintain a strong, responsive online engagement with your audience.

Rely on Certus Solutions' Emergency Services/Hotline for unwavering support when it matters most. Designed to coordinate critical deployments for service organizations, especially beyond standard operational hours, our service guarantees around-the-clock availability. We provide a 24/7 lifeline, ensuring your business maintains continuous, reliable communication channels for urgent needs.

Our team is trained to handle fault reports efficiently, offering quick access to necessary information and facilitating swift resolutions. With Certus, you ensure your organization's readiness and responsiveness, delivering peace of mind and dependable service to your stakeholders at all hours.