News & Updates 2017-09-27T09:21:26+00:00

CCW 2018 – Review

March 12th, 2018|0 Comments

"You're crazy my child, you have to go to Berlin." This year's CCW (Call Center World) in Berlin was not exactly crazy, but visitors were able to immerse themselves in the exciting world of call [...]

What started with an experiment turned into a success story

September 21st, 2017|0 Comments

After only 14 months since the new alignment and the official launch of the business activities in the customer service area of Certus Solutions GmbH, we are able to look back on a successful year. [...]

Services and technical / conference / training facilities

September 21st, 2017|0 Comments

More and more companies are outsourcing the management of their online inquiries from their own website, as well as from social media such as Facebook and Instagram, to Certus Solutions GmbH. Our 24h round-the-clock service [...]