Business to Business (B2B) and Business to Private (B2C)
Whether hotline, first-level support or your external secretariat. All calls are answered with your company name
Secretariat / external telephone switchboard
We answer the calls based on your requirements and immediately send incoming messages, orders, appointment requests to the responsible persons in your company or record them in your internal customer relationship management, “CRM” for short. Even with short-term absences, you can redirect your switchboard to us at any time with a touch of a button.
Does your customer want to speak with or meet you? We plan and schedule your customer visit or customer interaction for your customer consultant. We then record this in your system or calendar.